What are the 3 things we can do to improve the hotel?

What are the 3 things we can do to improve the hotel?

– Personalize, personalize, personalize.
– Reach out with post-booking communication.
– Offer freebies and complimentary services.
– Implement in-room technology.
– Be proactive.
– Reward repeat guests.

How can you improve guest experience on each stage of the guest experience cycle?

– Provide an easy booking process.
– Initiate communication before arrival.
– Offer early check-ins.
– Ensure smooth check-ins.
– Address your guests personally.
– Ensure cleanliness and maintenance.
– Level up your in-room amenities.
– Offer your hotel’s relevant amenities (quickly!)

What is most important to hotel guests?

According to the study, guests value a comfortable room most highly, and that service is the next most important factor. Amenities and facilities are less important, and location and building have the smallest effect on a rating.

How can we improve our guest recognition?

– Touch base with guests pre-arrival.
– A smile goes a long way.
– Make it easy for your guests to get in touch.
– Be an insider of your local area.
– Build partnerships with local vendors and attractions.
– Provide free and fast Wi-Fi.
– Celebrate special occasions.

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How can a process be improved?

– Choose a Process to Improve.
– Map Out the Current Process.
– Identify Bottlenecks & Areas for Improvement.
– Map Out the Potential New Process.
– Test the Process & Revise.
– Implement the New Process.
– Review the Process.

How many ways can the process be improved?

The “5 Ways” In my experience, the ways to improve an existing process are limited to these 5 categories: Reduce Non-Value-Added Steps. Improve the Measurement System. Reduce Common Cause Variation.

Do hotels get cheaper closer to the date?

There is no real rule on when to book for the best deal. It all depends on the hotel’s anticipated demand for the dates you want at that point in time you want to book.

What day of the week is cheapest to book hotels?

The best day of the week to book your hotel at the lowest rate is Saturday for domestic travel and Friday for international travel, according to travel aggregator Kayak, which analyzed hotel searches conducted between January 1 and September 8, 2021.

Is it better to book with Expedia or directly to the hotel?

Step, or rather navigate, away from Expedia, Hotels.com and their ilk. The best room, rate, service and stay come right from booking with the hotel directly. Reserving directly with a hotel is the safest and best bet for reasons ranging from receiving special treatment to direct recourse should something go wrong.Jun 3, 2015